Last Updated: March 14, 2025
This Privacy Policy describes how unheard. ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services.
1. Information We Collect
Personal Information:
- Name and contact information
- Email address
- Payment information
- Artist/band profile details
- Social media handles
- Profile photos and biography
Usage Information:
- IP address and device information
- Browser type and settings
- Usage patterns and preferences
- Interaction with our services
- Music listening history
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process music submissions and payments
- Communicate with you about your account
- Send promotional materials and updates
- Analyze service usage and trends
- Protect against fraudulent activity
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service providers and partners who assist in operating our platform
- Music distribution partners for content delivery
- Payment processors for transaction handling
- Legal authorities when required by law
- Third parties in the event of a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
- Employee training on data protection
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage
- Provide personalized content
- Improve user experience
- Secure your account
You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Information
For privacy-related inquiries, please contact us at:
[email protected]
11. Data Protection Rights
For EU/EEA residents, additional rights under GDPR include:
- Right to object to processing
- Right to restrict processing
- Right to file a complaint with supervisory authorities
- Right to be informed of data breaches
